Create an Account

Terms of Service

Effective date: September 1, 2026

Operator: Mediabrook Inc. ("Mediabrook," "we," "us," or "our")

Contact: use our Contact page (for support, refund requests, and privacy requests).

Mailing address: Mediabrook Inc., 5005 Dalhousie Dr NW, Unit 175 #1707, Calgary, Alberta, Canada T3A 5R8.

These Terms and Conditions ("Terms") govern your access to and use of the Mediabrook website, accounts, courses, and related services.

By creating an account, purchasing a course, or using our services, you agree to these Terms. If you do not agree, do not use our services.

1. About Mediabrook

Mediabrook provides paid online professional-learning courses and related digital learning services. Our platform may include:

• public marketing pages and course information;
• WooCommerce-powered checkout and order management;
• LearnDash-powered course delivery, progress tracking, quizzes, and certificates;
• BuddyBoss-powered learner profiles and community features, where enabled;
• email and lifecycle communications, which may include FluentCRM or similar tools when implemented.

Not every feature described in these Terms may be available at launch. We may add, modify, or discontinue features over time.

2. Eligibility and Accounts

2.1 Eligibility

You must be able to form a binding contract under applicable law to purchase paid courses and create an account, unless a specific offering states different eligibility requirements.

Paid customer accounts are intended for learners 18 years of age or older.

2.2 Account required for paid purchases

Customer accounts are required for paid course purchases. Guest checkout is not the intended purchase path for Mediabrook paid courses.

You are responsible for providing accurate account and checkout information.

2.3 Account security

You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Notify us promptly through our Contact page if you believe your account has been compromised.

We may suspend or terminate accounts that appear fraudulent, abusive, or in violation of these Terms.

2.4 One person, one account

Unless expressly authorized under a team, business, or seat-based order with separate written terms, each account is intended for one individual learner. You may not share login credentials, transfer account access, or allow others to access paid course content through your personal customer account.

Account and credential sharing is prohibited. Team, business, and B2B seat-based orders are governed by the written invoice or order form for that order.

3. Course Purchases and Orders

3.1 Products and pricing

Mediabrook sells digital course access and related virtual products through WooCommerce. Individual courses, consumer bundles, team products, and memberships may be offered over time.

Unless stated otherwise on the product page or checkout:

• prices are shown in United States dollars (USD);
• products are digital/virtual;
• no physical shipping is provided.

3.2 Order acceptance

Your order is an offer to purchase. We may accept or decline orders for reasons including payment authorization failure, suspected fraud, pricing errors, or product availability. Access to a course is granted after successful payment and order processing according to our systems.

3.3 Coupons and promotions

We may offer coupons, discounts, or promotional pricing from time to time. Additional terms may apply to promotional offers.

3.4 Taxes

Prices are shown before tax. Applicable taxes are calculated at checkout from your billing address and shown before you pay.

A bundle discount is applied automatically at checkout when all three levels of a topic are in the same order. It cannot be combined with buying one of those levels separately afterwards.

4. Payment Processing

Payments are processed through Stripe or other payment methods we may enable in the future. WooCommerce is not intended to be the long-term card vault for your payment credentials.

By submitting payment information, you authorize us and our payment processors to charge the amount shown at checkout, including applicable taxes and discounts where configured.

You represent that you are authorized to use the payment method provided.

5. Course Access and License

5.1 Access grant

When you purchase an individual course, Mediabrook grants you a limited, personal, non-transferable, non-exclusive right to access the purchased learning content through your account.

For individual self-paced courses, courses have no scheduled access expiry. Access continues while Mediabrook continues to offer and support the applicable course, subject to these Terms and Conditions. Mediabrook does not describe or promise "lifetime access."

If a specific product states a different access period, those product-specific terms apply.

5.2 Enrolment mechanics

Course access is generally granted when your WooCommerce order reaches an eligible paid/processing status and LearnDash enrolment is triggered by the integration between WooCommerce and LearnDash.

You are responsible for using the same account email/profile used at checkout to access enrolled courses.

5.3 No resale or redistribution

Unless expressly permitted in writing, you may not:

• resell, sublicense, rent, or transfer course access;
• share course videos, files, quizzes, or downloadable materials outside your permitted personal use;
• circumvent access controls or technical protection measures;
• use course content to create a competing product or service.

5.4 Course updates

We may update, improve, reorder, replace, or retire course content from time to time. We do not guarantee that any specific lesson, resource, quiz, or feature will remain available indefinitely.

6. Digital Content and Downloadable Materials

Courses may include videos, text, templates, worksheets, files, or other digital artifacts. Unless expressly stated otherwise:

• downloadable materials are licensed for your personal professional use in connection with the purchased course;
• templates and artifacts are provided "as available" and may not be republished, sublicensed, or distributed as standalone commercial products without written permission;
• we do not guarantee that downloaded files will be compatible with every device, software version, or workflow.

If your purchase is refunded according to our Refund Policy, your license to continue using protected or downloaded Mediabrook materials from that purchase ends unless a separate written license says otherwise.

7. Quizzes, Progress, and Certificates

7.1 Learning records

LearnDash may track your progress, quiz attempts, completion status, and related learning activity. These records are used to operate the learning experience and may be visible to you in your account.

7.2 Certificates

If a course offers a certificate of completion or similar credential, issuance depends on meeting stated completion requirements. Mediabrook certificates attest only to completion of the applicable Mediabrook course requirements within Mediabrook systems.

7.3 Certificate limitations

Unless a future course explicitly obtains and states such recognition in writing, Mediabrook certificates do not constitute or imply:

• professional licensure;
• regulatory or governmental approval;
• academic credit;
• professional accreditation or continuing-education credit;
• employer certification;
• guaranteed employment, promotion, business results, or other professional outcomes.

Certificates may not be altered, forged, or misrepresented.

8. Acceptable Use

You agree not to:

• violate applicable law or third-party rights;
• share account credentials or allow others to access paid course content through your personal account (see Section 2.4);
• upload malware or attempt to disrupt the platform;
• scrape, crawl, harvest, or bulk-export course content except as permitted by law;
• harass, abuse, or impersonate others;
• post unlawful, infringing, or harmful content in community areas;
• attempt to gain unauthorized access to accounts, courses, or systems;
• use the services for spam or unauthorized marketing.

We may remove content or suspend access for conduct that violates these Terms or threatens the platform or other users.

9. Community Use

Where BuddyBoss community features are enabled, you may have access to profiles, activity feeds, messaging, or other social features.

You are responsible for content you post and for interacting respectfully with other learners. Community features are intended to support learning, not to replace course support channels.

We may remove content or restrict accounts for conduct that violates these Terms.

10. Bundles, Pathways, and Future Product Types

10.1 Consumer bundles

A bundle grants access to several LearnDash courses in one purchase, for example all three levels of one topic. Bundle contents are described on the product or checkout page. Access to each included course is subject to these Terms.

10.2 Team, business, and seat-based purchases

Team, cohort, and business purchases assign access to multiple users and are arranged by request. Each learner has their own account. The written invoice or order form for that order sets out the seats, price, and any refund terms.

10.3 Memberships and subscriptions

Membership or subscription products are not available at launch. Detailed membership and subscription terms are deferred until those products launch. If introduced in the future, additional terms regarding billing frequency, renewal, cancellation, and access changes will apply.

11. Cancellations and Refunds

Refund eligibility is governed by our Refund Policy, which is incorporated into these Terms by reference.

Please review the Refund Policy before purchasing.

12. Third-Party Services

Our services rely on third-party platforms and providers, including WordPress, WooCommerce, Stripe, LearnDash, BuddyBoss, FluentCRM, hosting providers, and email delivery services.

Your use of those services may also be subject to their terms and policies. We are not responsible for third-party services outside our reasonable control.

13. Service Availability and Changes

We strive to keep Mediabrook available, but we do not guarantee uninterrupted or error-free operation. Maintenance, updates, outages, or third-party failures may temporarily affect access to the website, checkout, or courses.

We may modify, suspend, or discontinue any part of the services with or without notice, subject to applicable law and any specific rights stated in a product description or separate agreement.

14. Intellectual Property

Mediabrook and its licensors own the website, course content, branding, software, and related materials, except for user-generated content and third-party materials used under license.

These Terms do not transfer ownership of intellectual property to you. Your rights are limited to the access and use expressly granted herein.

If you believe content on Mediabrook infringes your rights, use our Contact page with sufficient detail for review.

15. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, MEDIABROOK PROVIDES THE SERVICES AND COURSE CONTENT ON AN "AS IS" AND "AS AVAILABLE" BASIS.

WE DO NOT WARRANT THAT THE SERVICES WILL MEET YOUR REQUIREMENTS, PRODUCE SPECIFIC LEARNING OR BUSINESS OUTCOMES, OR BE FREE FROM ERRORS OR INTERRUPTIONS.

COURSE CONTENT IS FOR EDUCATIONAL AND PROFESSIONAL DEVELOPMENT PURPOSES ONLY AND IS NOT LEGAL, FINANCIAL, MEDICAL, OR OTHER PROFESSIONAL ADVICE.

16. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, Mediabrook Inc. AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE AMOUNT YOU PAID TO MEDIABROOK FOR THE RELEVANT COURSE OR PRODUCT, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.

Some jurisdictions do not allow certain limitations of liability. In those jurisdictions, our liability will be limited to the fullest extent permitted by law.

17. Indemnity

You agree to defend, indemnify, and hold harmless Mediabrook Inc. and its affiliates, officers, directors, employees, and agents from claims, damages, losses, and expenses (including reasonable legal fees) arising out of your misuse of the services, violation of these Terms, infringement of third-party rights, or community content you submit.

18. Governing Law and Disputes

These Terms are governed by the laws of the Province of Alberta, Canada, without regard to conflict-of-law principles.

Any dispute arising out of or relating to these Terms or the services will be resolved in the courts of Alberta, Canada, unless applicable consumer protection law requires otherwise.

19. Changes to These Terms

We may update these Terms from time to time. The effective date at the top indicates when they were last revised. Material changes may be communicated through the website, email, or other reasonable means where required by law.

Continued use of the services after changes become effective may constitute acceptance of the updated Terms, subject to applicable law.

20. General

If any provision of these Terms is held invalid or unenforceable, the remaining provisions will remain in effect. Our failure to enforce a provision is not a waiver of our right to do so later. You may not assign these Terms without our consent. We may assign these Terms in connection with a business transfer.

These Terms, together with the Privacy Policy, Refund Policy, and any product-specific terms, constitute the entire agreement between you and Mediabrook regarding the services, except for separate written agreements that expressly override them.

21. Contact Us

Mediabrook Inc.
5005 Dalhousie Dr NW, Unit 175 #1707
Calgary, Alberta, Canada T3A 5R8

This address is for mail only; we do not have a public office. Please use the Contact form for support.

×

Privacy Policy

Effective date: September 1, 2026

Operator: Mediabrook Inc. ("Mediabrook," "we," "us," or "our")

Contact: use our Contact page (for support, refund requests, and privacy requests).

Mailing address: Mediabrook Inc., 5005 Dalhousie Dr NW, Unit 175 #1707, Calgary, Alberta, Canada T3A 5R8.

This Privacy Policy describes how Mediabrook collects, uses, discloses, and otherwise handles personal information when you visit our website, create an account, purchase courses, participate in learning activities, or otherwise interact with our services.

1. Scope

This policy applies to personal information processed in connection with:

• the Mediabrook website and related online services;
• paid and free learning experiences offered through LearnDash;
• commerce and account functions provided through WooCommerce and WordPress;
• learner profiles and community features provided through BuddyBoss, where enabled;
• marketing and lifecycle communications that may be managed through FluentCRM or similar tools, when implemented;
• payment processing facilitated by Stripe.

Some features described in this policy may be planned, partially implemented, or not yet available at launch. We will update this policy as our services evolve.

2. Information We Collect

2.1 Information you provide directly

We may collect information you choose to provide, including:

• Account and profile information: name, username, email address, password or account credentials, profile details, and preferences.
• Checkout and billing information: billing name, billing address, phone number if requested at checkout, order details, and account-creation information required to complete a purchase.
• Communications: messages you send to us, support requests, survey responses, and other correspondence.
• Community information: profile content, posts, comments, messages, or other information you submit through BuddyBoss community features, if those features are enabled.

2.2 Purchasing and payment information

When you purchase a course or related digital product:

• WooCommerce records order, customer, billing, and transaction-related information needed to process and support your purchase.
• Payment card details are processed by Stripe. We do not intend to store full payment card numbers on Mediabrook systems. Stripe may collect and process payment information according to its own privacy practices.

2.3 Course and learning information

Through LearnDash and related learning tools, we may process:

• course enrolments and access status;
• lesson, topic, and quiz progress;
• quiz attempts, scores, and completion records;
• certificate issuance and related metadata;
• course interaction data needed to provide learning functionality.

2.4 Downloadable resources

Some courses may include downloadable digital artifacts, templates, worksheets, or other files made available within the learning experience. We may process information related to your access to those materials, such as account identity, enrolment status, download events, or technical logs associated with file delivery.

2.5 Email and CRM information

FluentCRM or similar lifecycle marketing tools are not assumed to be active at launch. If and when such tools are implemented, we may process:

• email address and communication preferences;
• subscription, tag, list, or campaign status;
• engagement information such as opens, clicks, or message delivery status, where available;
• purchase or course-related attributes used for service or marketing communications, subject to applicable law and your choices.

2.6 Cookies and similar technologies

We and our service providers may use cookies, local storage, pixels, and similar technologies to:

• keep you signed in;
• maintain shopping carts and checkout sessions;
• remember preferences;
• support site functionality;
• measure site performance and usage.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect site functionality, checkout, or course access.

2.7 Analytics and technical information

We may collect technical information such as:

• IP address;
• browser type and version;
• device type and operating system;
• referring/exit pages;
• date/time stamps;
• error logs and diagnostic data;
• security and fraud-prevention signals.

WooCommerce Analytics is enabled on the site and may be used as part of commerce and site measurement. It may collect information about site visits, store activity, orders, and related technical or usage data according to WooCommerce's configuration and practices.

2.8 Information from third parties

We may receive limited information from service providers involved in payments, email delivery, hosting, security, or platform operations, where necessary to provide our services.

3. How We Use Information

We may use personal information to:

• create and manage your account;
• process orders, payments, refunds, and coupons;
• grant, manage, and revoke course access;
• deliver course content, quizzes, certificates, and downloadable resources;
• provide learner profiles and community features;
• send transactional messages such as purchase confirmations, account notices, and service communications;
• send marketing or lifecycle communications where permitted and, where required, based on your consent or preferences;
• provide customer support;
• maintain site security and prevent fraud or abuse;
• improve our website, courses, and user experience;
• comply with legal obligations;
• enforce our terms and policies.

4. How We Share Information

We do not sell personal information .

We may share information with:

4.1 Service providers and processors

Vendors that help us operate Mediabrook, such as:

• Stripe — payment processing;
• WooCommerce / WordPress hosting and infrastructure providers — website, commerce, and account functions;
• LearnDash-related systems — course delivery and learning records;
• BuddyBoss — profile and community functionality;
• FluentCRM or similar providers — email and CRM functions, if enabled;
• email delivery, security, analytics, backup, and support vendors.

These providers process information on our instructions and subject to appropriate contractual or legal safeguards.

4.2 Legal and safety reasons

We may disclose information if we believe disclosure is necessary to:

• comply with law, regulation, legal process, or governmental request;
• enforce our terms or policies;
• protect the rights, property, or safety of Mediabrook, our users, or others;
• detect, prevent, or address fraud, security, or technical issues.

4.3 Business transfers

If Mediabrook is involved in a merger, acquisition, financing, reorganization, or sale of assets, personal information may be transferred as part of that transaction, subject to applicable law.

5. International Processing and Transfers

Mediabrook is based in Alberta, Canada. Our customers may be located in Canada and internationally.

Our service providers may process or store information in Canada, the United States, or other countries where they or their subprocessors operate.

6. Retention

We retain personal information for as long as reasonably necessary to:

• provide our services;
• maintain your account and course records;
• process transactions and support refunds or disputes;
• meet legal, tax, and accounting obligations;
• resolve disputes and enforce agreements.

Examples of records that may be retained for defined periods include WooCommerce orders, LearnDash progress and certificate records, support communications, and email/CRM logs.

7. Your Choices and Data Requests

Depending on applicable law and our systems, you may be able to:

• access or update certain account or profile information through your account settings;
• request correction of inaccurate information;
• request deletion or restriction of certain information;
• object to or withdraw consent for certain processing, where applicable;
• manage marketing email preferences through unsubscribe links or account settings, when available.

To make a privacy request, use our Contact page.

We may need to verify your identity before responding. Some information may be retained as permitted or required by law, including for tax, fraud prevention, dispute resolution, or backup integrity.

WordPress, WooCommerce, BuddyBoss, and LearnDash may provide additional account, export, or erasure mechanisms.

8. Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Security practices may include access controls, encrypted connections where supported, vendor security reviews, and monitoring for abuse.

9. Children and Minors

Mediabrook's paid professional-learning services are intended for adult learners. Paid customer accounts are intended for learners age 18 and older, unless a specific offering states otherwise.

We do not knowingly collect personal information from children under 18 without appropriate authorization.

If you believe a child has provided personal information to us, use our Contact page.

10. Third-Party Services and Links

Our services may integrate with or link to third-party websites, payment systems, community tools, or learning technologies. Their privacy practices are governed by their own policies. We encourage you to review the privacy policies of Stripe and other relevant providers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The effective date at the top will indicate when it was last revised. Material changes may be communicated through the website, email, or other reasonable means where required by law.

12. Contact Us

For privacy questions or requests:

Mediabrook Inc.
5005 Dalhousie Dr NW, Unit 175 #1707
Calgary, Alberta, Canada T3A 5R8

This address is for mail only; we do not have a public office. Please use the Contact form for support.

×