ReconciliationComparing records to explain and resolve differences.
Example: Investigate a collected-versus-received discrepancy. means comparing records and resolving differences. It is useful when a supplier and receiver cannot yet rely on one accepted account.
Do not confuse this work with merely copying files. The P17 staff need to determine whether the discrepancy is a counting error, loss, or delayed update.
A technology proposal should name the friction it intends to reduce and preserve the investigation that still matters. Faster agreement on a false receipt would be a poor outcome. A useful problem statement specifies who is affected, what they cannot currently establish, and the boundary of the proposed improvement.
Make the distinction
In the supplied P17 case, staff spend 30 minutes comparing three records before the discrepancy is assigned to Brook for investigation. They have no evidence yet about where the carton went.
Rewrite “we need blockchain” as a bounded problem statement and record it under problem.
Reveal a completed response
The three firms need a common receipt history and a clear discrepancy owner so they can reduce repeated record comparison while preserving investigation of the missing carton.
This describes a coordination problem without promising to recover goods. The 30 minutes is a hypothetical observation, not proof of recurring savings or a reason to buy a platform.