Effective date: September 1, 2026
Operator: Mediabrook Inc. ("Mediabrook," "we," "us," or "our")
Contact: use our Contact page (for support, refund requests, and privacy requests).
Mailing address: Mediabrook Inc., 5005 Dalhousie Dr NW, Unit 175 #1707, Calgary, Alberta, Canada T3A 5R8.
These Terms and Conditions ("Terms") govern your access to and use of the Mediabrook website, accounts, courses, and related services.
By creating an account, purchasing a course, or using our services, you agree to these Terms. If you do not agree, do not use our services.
1. About Mediabrook
Mediabrook provides paid online professional-learning courses and related digital learning services. Our platform may include:
- public marketing pages and course information;
- WooCommerce-powered checkout and order management;
- LearnDash-powered course delivery, progress tracking, quizzes, and certificates;
- BuddyBoss-powered learner profiles and community features, where enabled;
- email and lifecycle communications, which may include FluentCRM or similar tools when implemented.
Not every feature described in these Terms may be available at launch. We may add, modify, or discontinue features over time.
2. Eligibility and Accounts
2.1 Eligibility
You must be able to form a binding contract under applicable law to purchase paid courses and create an account, unless a specific offering states different eligibility requirements.
Paid customer accounts are intended for learners 18 years of age or older.
2.2 Account required for paid purchases
Customer accounts are required for paid course purchases. Guest checkout is not the intended purchase path for Mediabrook paid courses.
You are responsible for providing accurate account and checkout information.
2.3 Account security
You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Notify us promptly through our Contact page if you believe your account has been compromised.
We may suspend or terminate accounts that appear fraudulent, abusive, or in violation of these Terms.
2.4 One person, one account
Unless expressly authorized under a team, business, or seat-based order with separate written terms, each account is intended for one individual learner. You may not share login credentials, transfer account access, or allow others to access paid course content through your personal customer account.
Account and credential sharing is prohibited. Team, business, and B2B seat-based orders are governed by the written invoice or order form for that order.
3. Course Purchases and Orders
3.1 Products and pricing
Mediabrook sells digital course access and related virtual products through WooCommerce. Individual courses, consumer bundles, team products, and memberships may be offered over time.
Unless stated otherwise on the product page or checkout:
- prices are shown in United States dollars (USD);
- products are digital/virtual;
- no physical shipping is provided.
3.2 Order acceptance
Your order is an offer to purchase. We may accept or decline orders for reasons including payment authorization failure, suspected fraud, pricing errors, or product availability. Access to a course is granted after successful payment and order processing according to our systems.
3.3 Coupons and promotions
We may offer coupons, discounts, or promotional pricing from time to time. Additional terms may apply to promotional offers.
3.4 Taxes
Prices are shown before tax. Applicable taxes are calculated at checkout from your billing address and shown before you pay.
A bundle discount is applied automatically at checkout when all three levels of a topic are in the same order. It cannot be combined with buying one of those levels separately afterwards.
4. Payment Processing
Payments are processed through Stripe or other payment methods we may enable in the future. WooCommerce is not intended to be the long-term card vault for your payment credentials.
By submitting payment information, you authorize us and our payment processors to charge the amount shown at checkout, including applicable taxes and discounts where configured.
You represent that you are authorized to use the payment method provided.
5. Course Access and License
5.1 Access grant
When you purchase an individual course, Mediabrook grants you a limited, personal, non-transferable, non-exclusive right to access the purchased learning content through your account.
For individual self-paced courses, courses have no scheduled access expiry. Access continues while Mediabrook continues to offer and support the applicable course, subject to these Terms and Conditions. Mediabrook does not describe or promise "lifetime access."
If a specific product states a different access period, those product-specific terms apply.
5.2 Enrolment mechanics
Course access is generally granted when your WooCommerce order reaches an eligible paid/processing status and LearnDash enrolment is triggered by the integration between WooCommerce and LearnDash.
You are responsible for using the same account email/profile used at checkout to access enrolled courses.
5.3 No resale or redistribution
Unless expressly permitted in writing, you may not:
- resell, sublicense, rent, or transfer course access;
- share course videos, files, quizzes, or downloadable materials outside your permitted personal use;
- circumvent access controls or technical protection measures;
- use course content to create a competing product or service.
5.4 Course updates
We may update, improve, reorder, replace, or retire course content from time to time. We do not guarantee that any specific lesson, resource, quiz, or feature will remain available indefinitely.
6. Digital Content and Downloadable Materials
Courses may include videos, text, templates, worksheets, files, or other digital artifacts. Unless expressly stated otherwise:
- downloadable materials are licensed for your personal professional use in connection with the purchased course;
- templates and artifacts are provided "as available" and may not be republished, sublicensed, or distributed as standalone commercial products without written permission;
- we do not guarantee that downloaded files will be compatible with every device, software version, or workflow.
If your purchase is refunded according to our Refund Policy, your license to continue using protected or downloaded Mediabrook materials from that purchase ends unless a separate written license says otherwise.
7. Quizzes, Progress, and Certificates
7.1 Learning records
LearnDash may track your progress, quiz attempts, completion status, and related learning activity. These records are used to operate the learning experience and may be visible to you in your account.
7.2 Certificates
If a course offers a certificate of completion or similar credential, issuance depends on meeting stated completion requirements. Mediabrook certificates attest only to completion of the applicable Mediabrook course requirements within Mediabrook systems.
7.3 Certificate limitations
Unless a future course explicitly obtains and states such recognition in writing, Mediabrook certificates do not constitute or imply:
- professional licensure;
- regulatory or governmental approval;
- academic credit;
- professional accreditation or continuing-education credit;
- employer certification;
- guaranteed employment, promotion, business results, or other professional outcomes.
Certificates may not be altered, forged, or misrepresented.
8. Acceptable Use
You agree not to:
- violate applicable law or third-party rights;
- share account credentials or allow others to access paid course content through your personal account (see Section 2.4);
- upload malware or attempt to disrupt the platform;
- scrape, crawl, harvest, or bulk-export course content except as permitted by law;
- harass, abuse, or impersonate others;
- post unlawful, infringing, or harmful content in community areas;
- attempt to gain unauthorized access to accounts, courses, or systems;
- use the services for spam or unauthorized marketing.
We may remove content or suspend access for conduct that violates these Terms or threatens the platform or other users.
9. Community Use
Where BuddyBoss community features are enabled, you may have access to profiles, activity feeds, messaging, or other social features.
You are responsible for content you post and for interacting respectfully with other learners. Community features are intended to support learning, not to replace course support channels.
We may remove content or restrict accounts for conduct that violates these Terms.
10. Bundles, Pathways, and Future Product Types
10.1 Consumer bundles
A bundle grants access to several LearnDash courses in one purchase, for example all three levels of one topic. Bundle contents are described on the product or checkout page. Access to each included course is subject to these Terms.
10.2 Team, business, and seat-based purchases
Team, cohort, and business purchases assign access to multiple users and are arranged by request. Each learner has their own account. The written invoice or order form for that order sets out the seats, price, and any refund terms.
10.3 Memberships and subscriptions
Membership or subscription products are not available at launch. Detailed membership and subscription terms are deferred until those products launch. If introduced in the future, additional terms regarding billing frequency, renewal, cancellation, and access changes will apply.
11. Cancellations and Refunds
Refund eligibility is governed by our Refund Policy, which is incorporated into these Terms by reference.
Please review the Refund Policy before purchasing.
12. Third-Party Services
Our services rely on third-party platforms and providers, including WordPress, WooCommerce, Stripe, LearnDash, BuddyBoss, FluentCRM, hosting providers, and email delivery services.
Your use of those services may also be subject to their terms and policies. We are not responsible for third-party services outside our reasonable control.
13. Service Availability and Changes
We strive to keep Mediabrook available, but we do not guarantee uninterrupted or error-free operation. Maintenance, updates, outages, or third-party failures may temporarily affect access to the website, checkout, or courses.
We may modify, suspend, or discontinue any part of the services with or without notice, subject to applicable law and any specific rights stated in a product description or separate agreement.
14. Intellectual Property
Mediabrook and its licensors own the website, course content, branding, software, and related materials, except for user-generated content and third-party materials used under license.
These Terms do not transfer ownership of intellectual property to you. Your rights are limited to the access and use expressly granted herein.
If you believe content on Mediabrook infringes your rights, use our Contact page with sufficient detail for review.
15. Disclaimers
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, MEDIABROOK PROVIDES THE SERVICES AND COURSE CONTENT ON AN "AS IS" AND "AS AVAILABLE" BASIS.
WE DO NOT WARRANT THAT THE SERVICES WILL MEET YOUR REQUIREMENTS, PRODUCE SPECIFIC LEARNING OR BUSINESS OUTCOMES, OR BE FREE FROM ERRORS OR INTERRUPTIONS.
COURSE CONTENT IS FOR EDUCATIONAL AND PROFESSIONAL DEVELOPMENT PURPOSES ONLY AND IS NOT LEGAL, FINANCIAL, MEDICAL, OR OTHER PROFESSIONAL ADVICE.
16. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, Mediabrook Inc. AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES.
OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE AMOUNT YOU PAID TO MEDIABROOK FOR THE RELEVANT COURSE OR PRODUCT, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.
Some jurisdictions do not allow certain limitations of liability. In those jurisdictions, our liability will be limited to the fullest extent permitted by law.
17. Indemnity
You agree to defend, indemnify, and hold harmless Mediabrook Inc. and its affiliates, officers, directors, employees, and agents from claims, damages, losses, and expenses (including reasonable legal fees) arising out of your misuse of the services, violation of these Terms, infringement of third-party rights, or community content you submit.
18. Governing Law and Disputes
These Terms are governed by the laws of the Province of Alberta, Canada, without regard to conflict-of-law principles.
Any dispute arising out of or relating to these Terms or the services will be resolved in the courts of Alberta, Canada, unless applicable consumer protection law requires otherwise.
19. Changes to These Terms
We may update these Terms from time to time. The effective date at the top indicates when they were last revised. Material changes may be communicated through the website, email, or other reasonable means where required by law.
Continued use of the services after changes become effective may constitute acceptance of the updated Terms, subject to applicable law.
20. General
If any provision of these Terms is held invalid or unenforceable, the remaining provisions will remain in effect. Our failure to enforce a provision is not a waiver of our right to do so later. You may not assign these Terms without our consent. We may assign these Terms in connection with a business transfer.
These Terms, together with the Privacy Policy, Refund Policy, and any product-specific terms, constitute the entire agreement between you and Mediabrook regarding the services, except for separate written agreements that expressly override them.
21. Contact Us
Mediabrook Inc.
5005 Dalhousie Dr NW, Unit 175 #1707
Calgary, Alberta, Canada T3A 5R8
This address is for mail only; we do not have a public office. Please use the Contact form for support.